Effective Date: August 28, 2025
Trimlight SoCal (“we,” “our,” or “us”) operates the website https://trimlightsouthbay.com (the “Website”). This Privacy Policy outlines how we collect, use, protect, and disclose your personal information, including information collected via web forms, cookies, and SMS opt-ins. View our terms and conditions here: https://trimlightsouthbay.com/terms-and-conditions/
1. Contact Information
If you have any questions or concerns regarding this Privacy Policy or your personal data, you may contact us at:
📧 Email: [email protected]
📞 Phone: (619) 914-0048
2. What Information We Collect
We may collect the following types of information:
- Personal Information You Provide: Name, email address, phone number, address, and other details submitted via forms or requests.
- Browsing Data: Pages visited, links clicked, session time, and IP address.
- Device Information: Browser type, device type, operating system, and screen resolution.
- Cookies and Pixels: Used to track behavior, optimize user experience, and support advertising efforts.
- SMS Opt-In Data: Phone number and consent timestamp (if you opt in to receive text messages from us).
3. How We Use Your Information
We use your data to:
- Provide quotes, support, or services you request
- Communicate via email, phone, or SMS (only with your consent)
- Personalize content and ads
- Improve site performance and usability
- Analyze marketing performance and audience behavior
4. SMS Messaging Terms (CTIA & TCPA Compliant)
By submitting your phone number and opting in to receive SMS messages, you agree to receive text messages from Trimlight SoCal, sent from 619-914-0048, related to quotes, appointments, installations and customer support.
Message and data rates may apply. Reply HELP for help. Reply STOP or CANCEL to opt out.
- Consent is not a condition of purchase
- Message frequency may vary
- Message and data rates may apply
- Reply STOP at any time to unsubscribe
- Reply HELP for assistance
We do not share, sell, or transfer mobile opt-in data to third parties for any purpose. Your SMS consent is stored securely and used exclusively for communication related to Trimlight SoCal.
5. Pixels, Cookies, and Tracking Technologies
We use tracking technologies such as:
- Meta Pixel: To measure ad performance, build custom audiences, and serve relevant ads on Facebook and Instagram.
- Google Ads & Analytics: To analyze site traffic, improve ad targeting, and understand user behavior.
These technologies may track non-identifiable user interactions, including pages visited, time spent on site, clicks, and browser/device info.
You may opt out of targeted advertising by managing your preferences here:
You can also manage cookies through your browser settings.
6. Data Sharing & Transfers
- We do not transfer, sell, or disclose your personal information or SMS opt-in data to any third party.
- Data shared with Meta and Google is limited to behavior collected via tracking pixels and is used solely to improve our advertising and user experience.
- Any third-party services (e.g., analytics platforms) we use are under strict data protection agreements and are only permitted to use the data as instructed by us.
7. Data Protection Measures
We use industry-standard practices to safeguard your data:
- Data is encrypted during transmission where applicable
- Internal access is limited to authorized personnel
- Data is stored securely and only retained as long as necessary for business or legal purposes
8. Your Rights
You have the right to:
- Request access to the data we’ve collected about you
- Request correction of any inaccurate information
- Request deletion of your personal data (subject to legal requirements)
- Withdraw consent for communications at any time
To exercise your rights, email us at: [email protected]
9. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us to have it removed.
10. Links to Other Sites & Embedded Content
Our website may contain links to other websites or embedded content (videos, images, etc.). These third-party sites may collect data according to their own privacy policies. We are not responsible for the privacy practices of other websites.
11. Comments and Uploaded Media
If you leave a comment on our site, we collect the data shown in the comment form, your IP address, and browser user agent to help prevent spam. If you upload images, please remove location data (EXIF GPS) as visitors may be able to download and extract that information.
12. Opting Out of Communications
You can opt out of communications from us at any time by:
- Clicking “unsubscribe” in any marketing email
- Replying “STOP” to any SMS message
- Calling us at (619) 914-0048
- Emailing [email protected]
We will confirm your opt-out and stop further communications using the same method.
13. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in technology, law, or our business practices. The latest version will always be posted here with the revised effective date. We encourage you to review it regularly.
Trimlight SoCal is committed to your privacy. Your data is never sold or misused.